beatrice_otter: Me in red--face not shown (Default)
There are several people in the Dreamwidth support queue right now (me among them) who aren't receiving e-mailed notifications of comments on entries we post or replies to our entries unless we click on the icon to track that entry.  (And, for added bonus fun, some of us are only getting some of the notifications on entries we're tracking getting to us, which might be spam filters somewhere along the line.)  So check your inbox for comments that you haven't received!

Also, COMMENTS ON ENTRIES IN OTHER COMMUNITIES DON'T GET SENT TO YOUR INBOX.  This is just the way the system works, part of the legacy code from LJ, I don't know why but entries in coms get different treatment than entries in your own journal.  So if you aren't getting the comments e-mailed to you, there is NO WAY to find out you have comments other than to actually go to that entry and check, or to track that entry so that the comments will at least show up in your inbox..

If you're surprised you haven't gotten as many comments as usual lately?  That's probably why.

If you find you're not getting your comments:

1) Open a support request
2) Include specific information.  If you're getting some things e-mailed to you and not others, include links to the stuff you're getting e-mailed about and also to what's not getting to you.

No idea how long it'll take them to figure out what's going on (there's at least one report of this that's three weeks old), but the more people who report the problem the more data they have, and the more incentive they have to figure it out and fix it.

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